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Princess_R's avatar
Princess_R
MYOB Moderator
9 months ago

Hi JoseGomez2022,

 

Thank you for reaching out.

 

My apologies for the late reply. Just to confirm, are you having trouble accessing the employee card file? If this issue is still ongoing, please feel free to let me know. I'd be more than happy to fix this for you.

 

Cheers,

Princess

  • JoseGomez2022's avatar
    JoseGomez2022
    Contributing User
    9 months ago

    Yes, is still happening.

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      9 months ago

      Hi JoseGomez2022,

       

      Thank you for getting back to me.

       

      I've successfully executed a fix on your file. For these changes to take effect, kindly log out and then log back in. After doing so, you should be able to access the employee card file without any issues.

       

      Please let me know if you need further assistance.

       

      If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

       

      Cheers,

      Princess

      • JoseGomez2022's avatar
        JoseGomez2022
        Contributing User
        2 months ago

        Hi team,

         

        I am having the same issue now when I am trying to go to one specific staff member.

         

        Please do let me know if you can fix this for me.

         

        Attached file with error

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