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Success's avatar
Success
Experienced Cover User
6 years ago

AccountRight - Entitlement Balances Incorrect On Payslip

I have a client who has one employee whose leave balances are not showing correctly on his payslip.   The payroll entitlement balance report is showing correctly, but both the payslip and card bala...
  • Success's avatar
    Success
    6 years ago

    I have now sorted this out. The employee in question had been re-instated and it was somehow bringing forward some of his previous entitlements onto the payslip even though his leave was paid out on termination.

     

    I deleted his pays since he started back and re-terminated him, then re-entered his current pays onto a new employee card. His balances are now showing correctly accross the board.

Success's avatar
Success
Experienced Cover User
6 years ago

I have now sorted this out. The employee in question had been re-instated and it was somehow bringing forward some of his previous entitlements onto the payslip even though his leave was paid out on termination.

 

I deleted his pays since he started back and re-terminated him, then re-entered his current pays onto a new employee card. His balances are now showing correctly accross the board.

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