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Andy65's avatar
Andy65
Cover User
4 days ago

Accountright online - timesheets not appearing in pay run

Hi Guys, I have ensured timesheets are activated, checked dates; yet each time I create a pay run online the timesheets are missing.  They appear in desktop and I can just hit process; but not luck on the online version. I prefer to use on line, however this is hindering my efforts.

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 days ago

    Hey Andy65,

     

    I see that you're having issues with timesheets not showing up when processing pay runs. To resolve the issue where timesheets are missing when creating a pay run online but appear in the desktop version, try the following:  

      

    • Change the dates in the Process Payroll window one day forward, then one day back to the original date. This should refresh the screen in the background and make the timesheets show.

     

    Best regards,

    Doreen