Forum Discussion

GeoCap's avatar
GeoCap
Cover User
2 months ago

Annual leave accrual total incorrect

Hi, 

I seem to have a recurring issue with AL for our employees.

We pay out our employee AL at the end of every year (We are closed for 4 weeks during the Christmas period).

Each employee has 152hrs AL each year.

I have started looking at each person's leave, and one employee has taken 68hrs AL over the course of the year (January till now), and we still have 2x payruns to process, which means he should have approx. 80hrs in his total AL.

See screenshot, he only has 44.730hrs, but if I add the "Balance Adjustment" to the total, it adds up to what he should have.

Can someone shed some light as to why this is happening?

4 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi GeoCap​,

    Thanks for the screenshot. This is unusual. To resolve it, please create a void pay to correct the entry. For step-by-step guidance, please see our help page. Adjusting leave entitlements

    If the issue remains the same, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

  • GeoCap's avatar
    GeoCap
    Cover User
    2 months ago

    Thank you Earl... just another question, is it not standard practice to adjust the "Balance Adjustment" column?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey GeoCap,

     

    Great question on the Balance Adjustment column. We don’t recommend using that for leave fixes, as manual tweaks can skew balances and reports. Instead, run a void pay dated to the right period and enter the leave hours adjustment. This updates the entitlement correctly, posts the proper journals, and keeps STP and payroll reports tidy.

     

    Cheers,

    Doreen