Forum Discussion

traceym1975's avatar
traceym1975
Experienced User
6 years ago
Solved

Can't access Employee Card

Hi there,   I am unable to access one of my employees card files. I keep getting the following error.     I am now unable to run his payment summary as i keep getting the same error. Am i a...
  • Gayathri's avatar
    Gayathri
    6 years ago

    Hi traceym1975,

     

    Thank you for the post!

     

    Thank you for providing details. I have run the script for you now. Could you please logout and login now.

     

    If you have any further questions, please feel free to post again.

     

    Thank you.

     

traceym1975's avatar
traceym1975
Experienced User
6 years ago

Hi Gayathri ,

 

I have explained the issue and a screen shot in my original post.

I am unable to rollover my payroll year, as it keeps giving me the same error.

 

Can i please have this issue looked at ASAP as today i process payroll.

 

I have tried calling MYOB numerous times and am  on hold for over two hours every time.

 

Kind Regards,

Tracey

Gayathri's avatar
Gayathri
Former Staff
6 years ago

Hi traceym1975,

 

Thank you for the post!

 

Thank you for providing details. I have run the script for you now. Could you please logout and login now.

 

If you have any further questions, please feel free to post again.

 

Thank you.

 

  • traceym1975's avatar
    traceym1975
    Experienced User
    6 years ago

    Gayathri 

     

    You are a gem!!

     

    It worked and i have been able to roll over my payroll year now.

     

    Thank you so much :)

     

    Kind Regards,

    Tracey

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.