Forum Discussion

Willmo1's avatar
Willmo1
Contributing User
2 years ago
Solved

Cant open Employee card

Hi I am getting an error message trying to open an employee card. below error message, can you fix up for me please.   AccountRight Application Error Report ===================================== ...
  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi Willmo1,

     

    Thank you for the information. I've run a script over the file. Please let me know how it goes.

     

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai
     

InVeris's avatar
InVeris
Member
1 year ago

i am getting the same error trying to open a particular employee card file 

Exception of type 'MYOB.Huxley.UI.Framework.Exception.GeneralException' was thrown.

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi InVeris,

Welcome to the Community Forum! I've arranged an online script over your file that should fix this issue. If the issue persists, this may need further investigation on the backend. Make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MYOB Account.

I hope this helps!

Regards,
Earl

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