Further to the announcement that myob are moving to a new super clearing house can you please confirm that we: a) can't process a super run in version 2021.8 until we sign the agreement and we b...
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I have recently updated to use the new super clearing house and we have 2022.1 but our super still hasnt left our bank. It doesnt usually take this long - I have processed on both thursday and friday for 3 different companies. Is there something else that i should be doing or is this a one off as its a new clearing house?
I'm afraid that due to a recent Pay Super situation, we've temporarily disabled the Pay Super payment ability while our teams working to rectify the problem.
Please wait until the Pay Super service is re-enabled and the authorised payment shall be completed. We greatly appreciate your patience in the meantime.
I don't have a definite time frame available right now, but our teams are working on this matter with top priority. We have started returning the affected payments yesterday and will do everything we can to restore the service as soon as possible.
Just wondering if this has been fixed yet. Our payment due in Feb still shows as "processing payment" and it is now March. I have management asking questions about us not meeting our obligations according to the tax office.
Looking for something else?
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processed","id":"message:743781","revisionNum":1,"repliesCount":15,"author":{"__ref":"User:user:127061"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:743781"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:743781"},"body@stripHtml({\"truncateLength\":200})":" Further to the announcement that myob are moving to a new super clearing house can you please confirm that we: a) can't process a super run in version 2021.8 until we sign the agreement and we b...","body@stringLength":"601","rawBody":"
Further to the announcement that myob are moving to a new super clearing house can you please confirm that we:
a) can't process a super run in version 2021.8 until we sign the agreement and we
b) can't sign the agreement until we upgrade to version 2022.1
If that is the case that is really disappointing and a massive problem for us as we have a super run this week but aren't scheduled to upgrade our myob server edition for a couple more weeks because we need to ensure all bugs that invariably come with a new update are fixed first.
","kudosSumWeight":0,"postTime":"2022-02-14T15:40:55.163+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:743781_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1213},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:743781":{"__typename":"Conversation","id":"conversation:743781","solved":true,"topic":{"__ref":"ForumTopicMessage:message:743781"},"lastPostingActivityTime":"2022-03-16T11:18:24.741+11:00","lastPostTime":"2022-03-16T11:18:24.741+11:00","unreadReplyCount":15,"isSubscribed":false},"ModerationData:moderation_data:743781":{"__typename":"ModerationData","id":"moderation_data:743781","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:743781_1":{"__typename":"Revision","id":"revision:743781_1","lastEditTime":"2022-02-14T15:40:55.163+11:00"},"ForumReplyMessage:message:745692":{"__typename":"ForumReplyMessage","id":"message:745692","conversation":{"__ref":"Conversation:conversation:743781"},"author":{"__ref":"User:user:120371"},"revisionNum":1,"uid":745692,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"subject":"Re: Changes to way super payments are processed","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:745692"},"parent":{"__ref":"ForumReplyMessage:message:745644"},"body":"
I'm afraid that due to a recent Pay Super situation, we've temporarily disabled the Pay Super payment ability while our teams working to rectify the problem.
\n
\n
Please wait until the Pay Super service is re-enabled and the authorised payment shall be completed. We greatly appreciate your patience in the meantime.
","body@stringLength":"941","rawBody":"
Hi
\n
\n
I'm afraid that due to a recent Pay Super situation, we've temporarily disabled the Pay Super payment ability while our teams working to rectify the problem.
\n
\n
Please wait until the Pay Super service is re-enabled and the authorised payment shall be completed. We greatly appreciate your patience in the meantime.
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display: inline-block;\n }\n\n .footer-links-wrapper ul li a {\n margin-right: 20px;\n }\n\n .footer-links-wrapper-2 {\n justify-content: space-between;\n }\n}\n\n.myob-social-links a:hover .myob-icon {\n fill: #969ea7;\n}\n\n.myob-social-links .myob-icon {\n -webkit-transition: fill 0.2s ease-out;\n transition: fill 0.2s ease-out;\n fill: #687480;\n}\n\n.myob-social-links .myob-icon a {\n -webkit-transition: color 0.2s ease-out;\n transition: color 0.2s ease-out;\n color: #969ea7;\n text-decoration: none;\n}\n\n.myob-footer-copyright {\n color: #687480;\n padding-right: 20px;\n}\n\n.myob-footer-copyright a,\n.myob-footer-copyright a:hover {\n color: var(--lia-rte-custom-color-18);\n}\n\n.myob-social-links {\n margin-bottom: 0;\n}\n\n.myob-social-links li {\n float: left;\n margin-bottom: 0;\n line-height: 0;\n}\n\n.myob-social-links li + li {\n margin-left: 1.25em;\n}\n\n.myob-social-links li a:before {\n content: \" \";\n display: inline-block;\n width: 24px;\n height: 24px;\n background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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padding: 2.5rem var(--lia-bs-grid-gutter-width);\n margin: 0 auto;\n font-size: 0.875rem;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 2.5rem calc(var(--lia-bs-grid-gutter-width) * 0.5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n max-width: var(--lia-container-max-width);\n }\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n display: flex;\n justify-content: flex-start;\n flex-wrap: wrap;\n width: 100%;\n color: var(--lia-rte-custom-color-18);\n\n ul {\n list-style: none;\n padding: 0;\n flex: 100%;\n margin-bottom: 0;\n\n li {\n a {\n color: var(--lia-rte-custom-color-18);\n padding: 0.3125rem 0;\n display: inline-block;\n }\n }\n }\n\n + .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n border-top: 1px solid #687480;\n margin-top: 1.25rem;\n padding-top: 1.25rem;\n 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Thanks for your post. Before the next super payment can be made after 9th February 2022, a file owner or administrator will need to review and accept the new Product Disclosure Statement and DirectDebit Authority form. This means that you will need to update to 2022.1 to process that super payment.
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Please let me know if you need further help.
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If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.
Thanks for your post. Before the next super payment can be made after 9th February 2022, a file owner or administrator will need to review and accept the new Product Disclosure Statement and DirectDebit Authority form. This means that you will need to update to 2022.1 to process that super payment.
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Please let me know if you need further help.
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\n
If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.
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Hi,
I have recently updated to use the new super clearing house and we have 2022.1 but our super still hasnt left our bank. It doesnt usually take this long - I have processed on both thursday and friday for 3 different companies. Is there something else that i should be doing or is this a one off as its a new clearing house?
thanks. Amanda.
","body@stringLength":"394","rawBody":"
Hi,
I have recently updated to use the new super clearing house and we have 2022.1 but our super still hasnt left our bank. It doesnt usually take this long - I have processed on both thursday and friday for 3 different companies. Is there something else that i should be doing or is this a one off as its a new clearing house?
thanks. Amanda.
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comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this 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Thanks for the above code - I was almost forced to spin up a VB.NET/BV#.NET version thinking all my Access code was now useless - that is the rabbit hole that this MYOB mess has forced upon us.
However, I have got my Access code back online as of last night - and the delay in doing so was the mis-information coming out of API tech( apparently they hadn't been told of the changes made to the server) - however this failed navigation error is not an error, as it turns out (prior to all this change we got a blank page and I could extract the code embedded in the page source) - the returned access code is/was, it seems, embedded in a json payload in the form of a page - this is not happening now - so this error whether using chrome/IE/Edge was not an error - the code was legit - but so far I haven't been able to capture it out of the old webbrowser in Access - however with Antview2 the webbrowser2 Edge it came with a method that enabled easy capture.
I am hoping I can do without Antview2 and capture this code in an ordinary browser.
The Doc
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Hi
Thanks for the above code - I was almost forced to spin up a VB.NET/BV#.NET version thinking all my Access code was now useless - that is the rabbit hole that this MYOB mess has forced upon us.
However, I have got my Access code back online as of last night - and the delay in doing so was the mis-information coming out of API tech( apparently they hadn't been told of the changes made to the server) - however this failed navigation error is not an error, as it turns out (prior to all this change we got a blank page and I could extract the code embedded in the page source) - the returned access code is/was, it seems, embedded in a json payload in the form of a page - this is not happening now - so this error whether using chrome/IE/Edge was not an error - the code was legit - but so far I haven't been able to capture it out of the old webbrowser in Access - however with Antview2 the webbrowser2 Edge it came with a method that enabled easy capture.
I am hoping I can do without Antview2 and capture this code in an ordinary browser.
Here's some other info that may be useful. From my reading (not testing,) WebBrowser, available in .NET, runs in IE7 mode by default. There are some reg keys you can use to push it up to IE11 but MYOB have said even that won't be supported soon, so switching to WebView2 makes sense.
After you make the original GET request, after a lot of bouncing around (about 5 calls, which you can see if you put a break on webView2.NavigationStarting in my code) you end up with a return result that includes your chosen redirect URL, e.g. http://desktop, and a bunch of query parameters that include the code you need to POST to get the access tokens. I'm guessing that 'bouncing' now won't happen if you're not using a modern browser (maybe the issue is javascript related?)
The return URL (if using http://desktop) will definitely result in a navigation error because it doesn't point to a valid resource, but is serves the purpose of presenting the code, which you can extract for the next step. I don't remember seeing a page navigation error with the WebBrowser control, probably because the form was closed before it was rendered. With my code, you do get a flash of the error page before the form automatically closes.
I guess if you can't find suitable browser to invoke within your app, you could start an external browser to make the GET request, and make the redirect URL something like http://localhost:1234 and set up a port listener in your app to retrieve the result. Or if that's also a problem, simply provide instructions for the user to copy and paste the redirect URL back into your app so you can extract the code.
Here's some other info that may be useful. From my reading (not testing,) WebBrowser, available in .NET, runs in IE7 mode by default. There are some reg keys you can use to push it up to IE11 but MYOB have said even that won't be supported soon, so switching to WebView2 makes sense.
After you make the original GET request, after a lot of bouncing around (about 5 calls, which you can see if you put a break on webView2.NavigationStarting in my code) you end up with a return result that includes your chosen redirect URL, e.g. http://desktop, and a bunch of query parameters that include the code you need to POST to get the access tokens. I'm guessing that 'bouncing' now won't happen if you're not using a modern browser (maybe the issue is javascript related?)
The return URL (if using http://desktop) will definitely result in a navigation error because it doesn't point to a valid resource, but is serves the purpose of presenting the code, which you can extract for the next step. I don't remember seeing a page navigation error with the WebBrowser control, probably because the form was closed before it was rendered. With my code, you do get a flash of the error page before the form automatically closes.
I guess if you can't find suitable browser to invoke within your app, you could start an external browser to make the GET request, and make the redirect URL something like http://localhost:1234 and set up a port listener in your app to retrieve the result. Or if that's also a problem, simply provide instructions for the user to copy and paste the redirect URL back into your app so you can extract the code.
Since posting my last I have played around with my trial app I keep on my laptop - originally built before I had any code for my client apps.
But determined I was of keeping the old Access browser I finally found a way of capturing the returned code even though the page errors - prior I could use
Me.WebView.Object.Document.documentElement.outerHTML to capture the page = source code - but that doesn't work now.
I am a bit peeved at having to buy an Antview2 licence which isn't cheap so I am going keep running my code using the std VBA Webviewer - here is what works
Me.WebView.Object.Document.URL
Result = \"res://ieframe.dll/dnserrordiagoff.htm#http://desktop/?code=ory_ac_rTxyMWokubBE..........................Sk47H_QJi-IaiieQ4rs6Perq8AZaN6Gv-yTOE&scope=CompanyFile+offline_access+openid&state=887b5f483a0cefc39eee91c2\"
And this works fine - the access code is legit - it gives me an access_token and a refresh_token.
I am betting that when MYOB finally switch fully over this will still work - so am using Antview2 on 1 website integration but configuring my other 2 website integrations with MYOB using the above.
Since posting my last I have played around with my trial app I keep on my laptop - originally built before I had any code for my client apps.
But determined I was of keeping the old Access browser I finally found a way of capturing the returned code even though the page errors - prior I could use
Me.WebView.Object.Document.documentElement.outerHTML to capture the page = source code - but that doesn't work now.
I am a bit peeved at having to buy an Antview2 licence which isn't cheap so I am going keep running my code using the std VBA Webviewer - here is what works
Me.WebView.Object.Document.URL
Result = \"res://ieframe.dll/dnserrordiagoff.htm#http://desktop/?code=ory_ac_rTxyMWokubBE..........................Sk47H_QJi-IaiieQ4rs6Perq8AZaN6Gv-yTOE&scope=CompanyFile+offline_access+openid&state=887b5f483a0cefc39eee91c2\"
And this works fine - the access code is legit - it gives me an access_token and a refresh_token.
I am betting that when MYOB finally switch fully over this will still work - so am using Antview2 on 1 website integration but configuring my other 2 website integrations with MYOB using the above.
So much pain for so little code that actually needed changing. In .NET, if you change webB.DocumentText to webB.Url.AbsoluteUri and replace ExtractSubstring with the ExtractAuthorizationCode method I posted above you are good to go.
So what's all this about needing modern web browsers then MYOB?
So much pain for so little code that actually needed changing. In .NET, if you change webB.DocumentText to webB.Url.AbsoluteUri and replace ExtractSubstring with the ExtractAuthorizationCode method I posted above you are good to go.
So what's all this about needing modern web browsers then MYOB?
you probably want to read this.
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Hi Clover
do you expect this function to be up and running by the 28th?
do you expect this function to be up and running by the 28th?
Thankyou
Nina
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I don't have a definite time frame available right now, but our teams are working on this matter with top priority. We have started returning the affected payments yesterday and will do everything we can to restore the service as soon as possible.
I don't have a definite time frame available right now, but our teams are working on this matter with top priority. We have started returning the affected payments yesterday and will do everything we can to restore the service as soon as possible.
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Just wondering if this has been fixed yet. Our payment due in Feb still shows as \"processing payment\" and it is now March. I have management asking questions about us not meeting our obligations according to the tax office.
Just wondering if this has been fixed yet. Our payment due in Feb still shows as \"processing payment\" and it is now March. I have management asking questions about us not meeting our obligations according to the tax office.
