Forum Discussion

charly's avatar
charly
Experienced Cover User
6 years ago
Solved

Duplicate Employee Card causing STP EOFY Finalisation issue

Hi MYOB Community,   We had an employee resign and leave the company in December 2018.  They have re-joined the company in June 2019.  Wanting to retain the former employment details, I made their ...
  • bungy15's avatar
    bungy15
    6 years ago

    Hi charly 

     

    You can’t delete an STP report, you need to create an update event. 

     

    If all YTD amounts on the new card are now zero you can process a $0 pay for that card, which will update the YTD amounts with the ATO to zero.

     

    Let me know how you go

    Tracey

bungy15's avatar
bungy15
Ultimate Cover User
6 years ago

Hi charly 

 

You can’t delete an STP report, you need to create an update event. 

 

If all YTD amounts on the new card are now zero you can process a $0 pay for that card, which will update the YTD amounts with the ATO to zero.

 

Let me know how you go

Tracey

  • charly's avatar
    charly
    Experienced Cover User
    6 years ago

    Hi bungy15 @(tracey)

    Thanks so much for that guidance - it worked a treat and now I have that trick (so to speak) up my sleeve.

    cheers

    charly

    • bungy15's avatar
      bungy15
      Ultimate Cover User
      6 years ago

      You’re very welcome charly , good to hear it worked for you 😊