Duplicate superannuation payment
Unfortunately I think the STP issues have impacted my payment of superannuation. In the Payroll area, in the Pay Liabilities screen, in payment of the liability type superannuation, I was able to...
Forum Discussion
Hi helsbels
Thank you for your post.
Once the transactions has been paid this will automatically dissapear under "Pay Liabilities". However, if these transactions are still showing and sitting under pay liabilities window. It means that this may have been incorrectly paid.
Our Help Article, Removing a paid amounts from the Pay Liabilities window, has detailed information to assist with this.
Please feel free to post again I'm happy to assist.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
Hi Princess_R
I have read through the Help Article and refer to the following:
"If there are amounts showing on the Pay Liabilities window which have been paid, it means they may have been incorrectly paid using a Spend Money or General Journal transaction."
I have paid correctly through the Pay Liabilities window. I can prepare the journal entry as shown in the Help article which will correct the Balance Sheet account balances, but there will still be duplicate amounts showing in several of the payroll reports below which will impact my end of payroll year reporting:
Liabilities payment register
Payroll Category Transactions
Superannuation Payments by Employee
Superannuatino Payments by Fund
I have had instances in the past whereby a problem has occurred in payroll and MYOB wrote a script to clear the incorrect items in the "Pay Liabilities" screen. Is this something that needs to be done again? The transactions should not have been able to be paid twice from the Pay Liabilities screen and occurred when MYOB was having issues with STP. Or do I reverse both superannuation payments and see if the transactions only appear once? Either way, as the issue with payroll, I am extremely hesitant to perform any corrections in this area, as MYOB should not have shown any transactions in the Pay Liabilities screen once the first superannuation payment was correctly made.
Thanks
