Heya!
Thanks for getting back to me.
Definitly selecting the elctronic clearing account and have put the right account details in there also.
It doesnt give me any other option other than to create a bank file which isnt what I am wanting to do in the first instance anyway.
Hi Maya2
Can you send me a screenshot of the Prepare electronic payments window when you get that error? Please make sure sensitive information is removed from screenshots prior to posting on the public Forum.
If you only have the Download bank file button it sounds like you're not set up for Direct payments. This Help Article, Setting up electronic payments, has instructions for setting up Direct payments.
