Electronic Payments Error - "Account cannot be linked Electronic Payments account if payment is Electronic Payment"

Hi Maya2 

We're not able to arrange callbacks on this channel, however, I'm happy to walk you through the set up.

•  Go to Accounting>>Linked accounts>>Accounts & Banking tab>>Bank account for electronic payments should be the Electronic Clearing account:

• Go to Accounting>>Chart of accounts>>click on the bank account the funds will be withdrawn from>>tick I create ABA bank files for this account>>enter the bank account details including Bank code and Direct Entry User ID:

• Go to Banking>>Prepare electronic payments>>select the bank account set up in the previous step in the Account field:

• Tick the pay transactions to be included in the Bank file and click on Download bank file
• Upload the bank file to your bank and authorise to process the payments

The electronic clearing account is a software account that is used as a temporary holding account, it's not linked to an actual bank account. Individual transactions are posted to it and when you process the electronic payment a lump sum electronic payment transaction is created. This clears out the electronic clearing account and the lump sum is posted to the actual bank account. You can then match the lump sum electronic payment transaction with the lump sum bank feed transaction created when you uploaded the bank file.

I hope that clarifies it for you.

Please let me know if you have any further issues.

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