Forum Discussion

YML's avatar
YML
Experienced Cover User
4 months ago

Employee card causing MYOB to crash

Hi I have two employee card files which are locked, and any efforts to edit them causes MYOB to close.   Please can you look into this for me.   Thanks
  • Earl_HD's avatar
    Earl_HD
    4 months ago

    Hi YML ,

    Thank you for providing the information via private message. I've applied the script to your file, which should resolve the issue. If you have any further questions, please feel free to start a new post, and we'll be happy to assist you.

    Regards,
    Earl

YML's avatar
YML
Experienced Cover User

Hi Earl

Clearing the cache has not helped.

Serial number is xx1722 and file ID is 1

Thanks 

Yvette

Earl_HD's avatar
Earl_HD
MYOB Moderator
4 months ago

Hi YML ,

Thank you for your response. I’m having trouble locating the Serial Number associated with the email address you used on the Community Forum. Could you please send me a private message with the 12-digit Serial Number? Thank you!

Regards,
Earl

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