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JCC27's avatar
JCC27
Experienced Cover User
4 years ago

Employee FIRST YTD total was negative - has affected every YTD since. HOW TO FIX?

Hi,   I recently had to print a report for an employee and noticed their YTD earnings were very low. With a bit of digging, I realised their YTD earnings from the FIRST PAY RUN in July 2020 rolled ...
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    HI JCC27 

     

    Thanks for your post. So that I can better assist can you clarify what you mean by the payrun rolled over as a negative? And is it the YTD amounts in STP or AccountRight reports that are incorrect?

     

    You mentioned that the payslips look wonky so I'm assuming the AccountRight reports are incorrect. Without knowing why there's negative payruns it's hard to give advice on how to fix this. The YTD amounts for the first payrun in July should be the values for that pay only as it is the first pay of the year. If they are reported as a negative it indicates that the payrun has been reversed twice or negative pays entered.

     

    If you can find exactly what pay transactions have been recorded for that period I'll be happy to help with resolving the issue.

     

    Please let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff

HI JCC27 

 

Thanks for your post. So that I can better assist can you clarify what you mean by the payrun rolled over as a negative? And is it the YTD amounts in STP or AccountRight reports that are incorrect?

 

You mentioned that the payslips look wonky so I'm assuming the AccountRight reports are incorrect. Without knowing why there's negative payruns it's hard to give advice on how to fix this. The YTD amounts for the first payrun in July should be the values for that pay only as it is the first pay of the year. If they are reported as a negative it indicates that the payrun has been reversed twice or negative pays entered.

 

If you can find exactly what pay transactions have been recorded for that period I'll be happy to help with resolving the issue.

 

Please let me know how you go with this.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

JCC27's avatar
JCC27
Experienced Cover User
4 years ago

Hi Tracey, 

 

Thanks for your reply. To clarify, it is the YTD totals in the pay run - AND the STP - so I can't finalise her payments through STP - for end of fin year purposes. (The amounts in both STP and AccountRight are the same... therefore both being incorrect due to the negative amounts beginning with the first pay run in Jul 2020).

 

I have a complete report of the hours and pay rates etc for the whole period. How should I go about amending this, please?

 

thanks 

Josie

 

 

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    Hi JCC27 

     

    Thanks for that information. How did the employee get negative YTD amounts in the first payrun? Prior to recording the first payrun of a new payroll year all YTD amounts are zero. So after recording the first payrun the YTD amount should be the amount of the first payrun.

     

    Do the Payroll Activity and Payroll Register summary reports match?

    • ManagerAmy's avatar
      ManagerAmy
      Contributing User
      4 years ago

      Hi Tracey_H 

       

      This is exactly the same issue that I have and I'm unable to finalise STP for one employee. The Payroll Activity and Payroll Register summary reports do not match which means the STP YTD Verification report is incorrect.

       

      I have looked at every way that i could possibly fix this, however i'm just left with further issues that would need resolving.

       

      Any assistance that you could offer would be very much appreciated.

       

      Kind Regards,

       

      Amy.

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        4 years ago

        Hi ManagerAmy 

         

        Activity Summary – gets its data from the pays processed through Process Payroll, filters by payroll categories

        Register Summary – gets its data from the employee card>>Payroll Details tab>>Pay History, filters by payroll categories

        YTD verification report – gets its data from the employee card>>Payroll Details tab>>Pay History, filters by the ATO reporting categories.

         

        So when the Activity and Register reports are different it means that a change has been made to employee card>>Pay History. As the YTD verification report gets it's data from the Pay History the only way to fix this issue is to change the pay history back to what it should be. Then process a $0 pay with payment date as 30 June to update the YTD amounts in STP. Wait until that report has been accepted before rechecking the YTD verification report.

         

        This post, AccountRight reports don't match my STP reports, has detailed information you may find helpful.

         

        Please let me know if you need further help.

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