Employees Pay Has Bounced Back...........However Super Payment was Successful.

Question

I made a payment to a casual employee, and the payment has since bounced back into our bank account (incorrect account details).&nbsp; After many attempts I have been unbale to make contact with the employee to sort out alternative payment arrangements.&nbsp; Problem is their super payment was successfully paid through the "Pay Super" function, so I can't delete/reverse the original pay.&nbsp; How do I now treat this returned payment?

genreve_s · Answer

Hi Leighton,&nbsp;
&nbsp;
You’re right, the superannuation payment does complicate things a bit. Because the super has already been paid, reversal won't be an option. Instead, we’ll keep payroll and STP as-is, and tidy up the bank side:

You can record the returned wage as a Receive money transaction into a wages/electronic clearing (liability) account, so your reconciliation stays balanced.
 When you have the correct bank details, you can then re‑pay the employee with a Spend money from the same clearing account.

Regards,Genreve

Forum Discussion

Employees Pay Has Bounced Back...........However Super Payment was Successful.

1 Reply

Looking for something else?

Related content

Payroll - creating new employee

Employee Tracking Hours etc

SMSF Employee Membership Number

employee payments summaries

Deceased employee payment to beneficiary

Full Time employee paid hourly Leave Accrual

EXPORT EMPLOYEE DETAILS

Reinstating an employee