Entitlement Balance Summary Report is wrong

Hi Benny2012,

Thanks for your post.

My apologies for the late response. I understand that you are having issues with your employee leave entitlements. It seems like there's a discrepancy in the leave entitlements of the reinstated employee. This could be due to a number of reasons, including how the system handles reinstated employees and their leave entitlements, or it could be a system error. We appreciate your patience with this and thank you for reaching out.

Here are some steps you can take to resolve this issue:

• Review the Employee's Leave Entitlements: Check the leave entitlements of the reinstated employee in the system. Make sure that the leave entitlements were correctly reset to zero when the employee was initially terminated. You may check out this helpful article on leave and entitlements for more detailed information and instructions.
• Check the Employee's Employment Status: Ensure that the employee's employment status was correctly updated to casual. If the employee's status is still set to part-time, this could be causing the system to incorrectly calculate leave entitlements. You may check out this helpful article on changing an employee's employment status.
• Review the Payroll Transactions: Look at the payroll transactions for the employee since they were reinstated. If there are any errors in these transactions, they could be causing the discrepancy in leave entitlements.

Remember, it's important to double-check all the details and ensure they are correctly reflected in the system. If you're still unable to resolve the issue and you need further assistance, don't hesitate to reply. I'm happy to assist you further.

Kind regards,

Shella