Forum Discussion

2 years ago

The entitlement balance summary

The entitlement balance summary for one employee does not match the detail report even though the dates run are the same. How do I correct this? It also does not match the card file. The detailed report is the correct balance.

Hannah_V
2 years ago
Hi, eg2 thank you for your post, and welcome to Community Forum!

To further assist you, can you please send me a private message with the following information:

Serial Number

First and Last Name

Company Name

Regards,

Hannah

Hannah_V
Former Staff
2 years ago
Hi, eg2 thank you for your post, and welcome to Community Forum!

To further assist you, can you please send me a private message with the following information:

Serial Number

First and Last Name

Company Name

Regards,

Hannah
- eg2
  2 years ago
  Good morning
  
  I found the solution in earl.ier posts. Thanks.
  - Leneth_A
    Former Staff
    2 years ago
    Hi eg2
    
    Thanks for the update.
    
    We're glad to hear you we're able to look for the solution here in the Community Forum. If you still have any questions, you're welcome to ask here in the Community.
    
    Please don't hesitate to post again if you need help in the future.
    
    Cheers,
    Leneth