Entitlement balance summary doesn't match to Entitlement details report for SL
Hi MYOB Consultant,
I couldn't find a solution from previous postings.
I have made a payroll adjustment via myob for a staff who transferred from 76 hrs to 60.8 hrs per FN . All the entitlement reports and card are zero balance for 76hrs, except the entitlement balance summary which showed available hrs of 60.20 hrs.How do I fix this please? A screenshot is attached.
Hi jaybee, and JYKS,
Thank you so much for your post and my apologies for the late response.
If there's a variance between the Hours from Pays and Card Balance in the Entitlement Balance Detail report, this support note provides guidance to address and resolve that situation effectively: Resolving a difference in Entitlement Balance reports (Australia only)
Please do let me know how you go on this.
Regards,
Earl
