Forum Discussion

adzcas's avatar
adzcas
Contributing User
2 months ago

Error - "You Need a Valid Tax File Number for this this Employee"

When trying to use the MYOB pay Super feature if an employee is under if you set them up via online version it sets there defult TFN to 333 333 333 when you select "Employee is under 18" BUT when ...
superannuation
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 months ago

Hi adzcas, 

 

It can certainly slow your process down when you get stopped by a TFN error.

333 333 333 is OK for tax/STP, but Pay Super won’t accept any of the ATO placeholder TFNs (111/333/444/000, etc.), so it shows “You need a valid Tax File Number for this employee” and blocks the payment.

To move forward:

  • If the employee can get a TFN, they’ll need to apply for one, and then you can update their card and pay their super via Pay Super.
  • If they can’t quote a TFN yet, you’ll need to check with the ATO on what they want you to use for their super.

In the meantime, you can still pay their super directly to the fund and record it manually in AccountRight, so you stay compliant. 

 

Regards,

Genreve

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