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macfesto's avatar
macfesto
Contributing Cover User
7 months ago

Error 100106 When reversing a payslip

I am in need of assistance , i have recently upgraded to 2024.4.1.5 and today i had to reverse a payslip , but it come up with error singletouchservicepayrollerror  100106 . Can anyone offer some ad...
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Princess_R's avatar
Princess_R
MYOB Moderator
7 months ago

Hi macfesto,

 

Thank you for clearing your browser cache. The error you're encountering when reversing a pay slip might be linked to the ongoing STP lodgment delay, as reversing a pay run removes the associated payment information from your STP reports. Our team is actively investigating this and working to restore services as soon as possible. 

 

Feel free to post anytime you need further assistance.

 

Cheers,
Princess

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