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Hi melindawatson,
Just had a look and we’re not seeing any outages on our side at the moment, so it’s a bit tricky to say if those two error messages are actually related. The “Something went wrong” message can pop up for a bunch of different reasons. One thing you might want to check is the RFBA threshold for any employees, you’ll find more about the RFBA something went wrong message in the FAQs section at the link.
Regards,
Genreve
- melindawatson7 months agoContributing User
It would appear it was the number of employees that I was trying to finalise at once. There are 467 employees to finalise for STP reporting. By breaking the number to finalise into batches I was able to finalise STP. Its very strange that the software wont accept this amount of employees at one
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