Hi WZelada
Thank you for the post and I'm sorry to hear that you've had this experience. Please provide me a screenshot along with your serial number via Private Message so I can further check on this.
Please let me know if you need further help.
Kind regards,
Sai
Hi Isaiah_C
Checking the data of all employees as I am unable to process the first payroll of the new financial year after completing the end of the financial year and reporting to ATO.
In the new financial year 2033-24 I tried to send to ATO an event to synchronize the Initially then I got this message:
image.png
When checking the staff data I got the below error.
Our details are as follows:
Client: Victorian Women’s Trust Limited
Product: AccountRight Plus AU 2023.5.1
Company file ID 4
Hi WZelada
Thank you for the information. Please try to clear the cache or use different browser and let me know how it goes.
I have removed the screenshot. Please do not add private information like serial number and ID on public posts in the future and you can share these details when a moderator reaches out to you seeking additional information.
Please let me know if you need further help.
Kind regards,
Sai
We have tried 3 computers and different browsers. The issue is not on my side but on yours. How do we get this fixed?
