Below is the error message being displayed
Hey Julz79,
I've spot on this Community Forum thread where another user hit the same “fund can no longer receive contributions using Pay Super” message and was able to clear it by updating the super fund details in their file. If you could also follow the same steps shown in that post and refresh the fund details, you should be able to super payment.
Cheers,
Doreen
Did you ever resolve this issue? I am having the exact same issue with this super fund...
This is really disappointing considering we are going to be forced onto this product by July and it's not even fit for purpose (several issues).
I managed to resolve my issue by selecting a different MLC fund -
MLC MASTERKEY BUSINESS SUPER (INCLUDING MLC MASTERKEY PERSONAL SUPER)
I knew MLC had undergone some changes at the time and it accepted the payments using this fund and USI
My issue was the naming convention - Colonial First National FirstChoice Employer Super - changed to CFN FirstChoice Employer Super.
Bit of a sneaky change, and the only reason I noticed is because I searched by FirstChoice rather than Colonial.
Good luck!
