Forum Discussion

Julz79's avatar
Julz79
Contributing User
4 months ago

Fund Can No Longer Receive Contributions Using Pay Super

Hi,   I am trying to pay superannuation for a staff member, and the system is showing an error stating the fund can no longer receive contributions using Pay Super.  I have contacted the fund and t...
Julz79's avatar
Julz79
Contributing User
4 months ago

Below is the error message being displayed

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hey Julz79,

 

I've spot on this Community Forum thread where another user hit the same “fund can no longer receive contributions using Pay Super” message and was able to clear it by updating the super fund details in their file. If you could also follow the same steps shown in that post and refresh the fund details, you should be able to super payment.

 

Cheers,

Doreen

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