Hi DJDPL
Thanks for your post. The most common reasons for leave not accruing are:
- wrong calculation basis for the employee type - if the entitlement is set up as % of Gross hours and the employee is Salary leave won't accrue as no hours are paid to salaried employees
- calculation is set to user entered
- wage category is exempt from calculations - in the entitlements category>>click on Exempt and make sure the wage category has not been ticked
If you continue to have problems with this please send me the following screenshots in a private message:
- pay transaction for one of those employees
- entitlements payroll category set up including Exempt window
Please let me know how you go.
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