Forum Discussion
Princess_R
MYOB Moderator
Hi Melanie_Lee,
It's strange that inactive employees aren't showing after selecting "Show Inactive Employees" when running the entitlement report, especially since this function works fine in AccountRight on both the app and desktop versions. To help you and other users of the file sort this out, please clear your AccountRight cache and double-check the employee card file to ensure the employees are marked as inactive. Before running the entitlement balance report again, make sure to include all employees, which should then display the inactive ones.
Cheers,
Princess
9 days ago