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M_Moar's avatar
M_Moar
Experienced Cover User
5 months ago

Income Statement Not Appearing in Employee's ATO Account

Hi, I submitted our EOY Finalisation on 02.07.24 and the report shows in Payroll Reporting as Accepted.  I am an employee of this business, and my income statement appears as tax ready.  However, an ...
  • Princess_R's avatar
    Princess_R
    5 months ago

    Hi M_Moar,

     

    Yes, sending an update event usually does the trick and makes the income statement show up in the employee's ATO account. Lots of users have had success with this. But if everything's entered correctly and the update event still doesn't fix it, the next step would be to undo the finalisation and then re-finalise it.

     

    If the income statement still doesn't appear after these steps, it might be worth reaching out to the ATO for a bit more help.

     

    Cheers,

    Princess

     

     

     

     

M_Moar's avatar
M_Moar
Experienced Cover User

Hi Princess

 

Is it really that easy?!  Sending an update event will also then cause the Income Statement to be visible as 'Tax Ready' in the employee's ATO account, without needing to resubmit the finalisation - is that correct?

 

I really hope that's the case - I was dreading a much more complicated process.

Princess_R's avatar
Princess_R
MYOB Moderator
5 months ago

Hi M_Moar,

 

Yes, sending an update event usually does the trick and makes the income statement show up in the employee's ATO account. Lots of users have had success with this. But if everything's entered correctly and the update event still doesn't fix it, the next step would be to undo the finalisation and then re-finalise it.

 

If the income statement still doesn't appear after these steps, it might be worth reaching out to the ATO for a bit more help.

 

Cheers,

Princess

 

 

 

 

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