Forum Discussion
Do we have an estimated time frame for an update to fix this issue - our employees are contacting us too
- Tracey_H5 years agoFormer Staff
Hi SandraJorgo and Lisa22
I just wanted to let you know that our teams have been working on a fix for this. If your company file is online, that fix will be deployed in the next few days and you won't need to do anything. If your file is offline, the fix will be included in the 2020.2 update.
We do apologise for the inconvenience and appreciate your patience.
Please do let us know if you need further help.
- LouiseBWM5 years agoExperienced Cover User
+1 waiting impatiently for a fix. I know in these coronatimes "a few days" can seem like 2 weeks, but can we have an updated ETA please?
- Tracey_H5 years agoFormer Staff
Hi everyone
If your company files are online, that fix was deployed last night so the issue should be resolved for your files. If your files are offline, the fix is in the 2020.2 release.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.