Forum Discussion

Lisa22's avatar
Lisa22
Experienced Cover User
5 years ago

Incorrect TIL balance showing on payslip following upgrade to AR2020.1

Following the update to AR2020.1 last Tuesday, there is an issue with the incorrect TIL balance showing on payslips where there was no TIL taken or accrued within the pay period.  Instead of showing ...
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    LouiseBWM Lisa22 SandraJorgo 

     

    Hi everyone

     

    If your company files are online, that fix was deployed last night so the issue should be resolved for your files. If your files are offline, the fix is in the 2020.2 release.

Tracey_H's avatar
Tracey_H
Former Staff
5 years ago

Hi Lisa22  and SandraJorgo 

 

We are aware of an issue in 2020.1 where the entitlement YTD amounts are showing on payslips instead of the Total. Our developement team are investigating this and we do apologise for the inconvenience. This post, YTD amount on payslips 2020.1, has more information and the workaround to correct employee payslips.

 

Please do let me know if you have any further issues.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information. 

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