Leave Accruals not calculating when on leave
Hi all,
We have just discovered that it seems that since the last update in January, that our leave accruals are no longer caclulating correctly. It works perfectly fine if the employee has worked the full 38hours. But if Sick Leave, Annual Leave, or Time in Lieu has been taken, the weekly accruals are short by the time that they had off. It has been working perfectly fine for the umpteen years previously.
Has anyone else has this glitch, or is it just a gremlin in my system alone?
Regards,
Mel.
HI Melinda_78
To the best of my knowledge and reviewing the release notes there was nothing in the last release that impacted the payroll functionality, specifically in how the leave accruals functioned and calculated. As such I would still be inclined to check what I mentioned previously just to rule it out as a possibility.
Whilst you could clear the AccountRight cache, this would not resolve the issue if the calculation basis of the accrual is excluding those wage categories.