Leave not showing when processing pay run
Does anyone know why when I am going to process a weeks pay run in AccountRight by selecting the usual process of - payroll, process pay, I enter the pay run dates and pay dates. There is no longer ...
Forum Discussion
Hi KreidQAT
I've been able to replicate the issue you're facing. To see if it makes any difference, you can try clearing your AccountRight cache. Regarding the "Display Unprocessed Timesheets" button, I can confirm it should be there—I see it on my end. After clicking "Next" to proceed with the pay run, you should land on the page where you can enter amounts against each payroll category. If you're landing on a timesheet page instead of seeing the leave taken payroll categories/hours listed, it might be related to how your preferences are set, especially regarding timesheets for payroll. Double-checking those settings could help resolve the issue. Hope this gets things sorted smoothly for you!
Best regards,
Doreen
