Forum Discussion

ChantellePLE's avatar
ChantellePLE
Contributing User
3 years ago
Solved

Missing job numbers in Payroll

In our payroll system we have jobs allocated to all GL / Payroll categories and we can’t post the payroll unless they jobs selected. However, after the payroll is posted if you run a job report we ha...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi ChantellePLE 

    Thanks for confirming this. Can you please also provide the name of the exact report that is missing this information? 

     

    Are the job numbers selected in the Standard pay of the employee if using AccountRight (Employees>>Employee Name>>Payroll Details>>Standard Pay) ?

Komal_S's avatar
Komal_S
MYOB Moderator
3 years ago

Hi ChantellePLE 


Before we offer suggestions on this, can you confirm if you're using AccountRight or MYOB Essentials and which report is missing the job numbers?  Also, are the job numbers selected in the Standard pay of the employee if using AccountRight? 

  • ChantellePLE's avatar
    ChantellePLE
    Contributing User
    3 years ago

    We are using Accountright.

     

     

    • Komal_S's avatar
      Komal_S
      MYOB Moderator
      3 years ago

      Hi ChantellePLE 

      Thanks for confirming this. Can you please also provide the name of the exact report that is missing this information? 

       

      Are the job numbers selected in the Standard pay of the employee if using AccountRight (Employees>>Employee Name>>Payroll Details>>Standard Pay) ?

      • ChantellePLE's avatar
        ChantellePLE
        Contributing User
        3 years ago

        Hi Kosta

         

        The report is a standard Job report out of Accountright. When we look at the payroll card for the employee you can see that a job has been selected but when it is posting to the GL this job is not included?

         

        We have updated all the employees cards in the back end to have a default job number.

         

        Thanks Chantelle

        Komal_S wrote:

        Hi ChantellePLE 

        Thanks for confirming this. Can you please also provide the name of the exact report that is missing this information? 

         

        Are the job numbers selected in the Standard pay of the employee if using AccountRight (Employees>>Employee Name>>Payroll Details>>Standard Pay) ?