Forum Discussion
Hi jdphelps86,
Welcome to MYOB, and sorry for the late reply. It’s definitely unusual for the system to generate multiple payslips like that.
It could mean that multiple pay entries were created behind the scenes, with only one showing the actual net pay and the others ending up as $0 records. A few things worth checking are whether there are actually seven pay transactions per employee in the payroll register or history, or whether there’s just one pay with unusual payslip output. It’s also worth checking the import file structure, especially for repeated employee rows, separate lines by category, or date fields being entered differently. This one will need a closer look in the file, so it’s best to reach out to our team for a proper investigation into your specific setup.
Cheers,
Princess
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products