I am trying to pay my super and keep getting the attached error : "It looks like this service is unavailable right now. Please try again later." This has been for multiple days now - is there an issue with MYOB and super payments or is it an issue with my system.
Doreen_P Is there any update on this - I have notified support via My Account - I have 3 files currently with this issue. Thanks -
Following this thread as i too am having the same issue, i recently sent document in to have my payment limit increased and i have had this issue since being notified it had been updated.
Payment threshold increase did not work for me, even splitting the super payment totals into 2 amounts was not successful. Have lodged a support case.
anyone else have any success?
Hi SDMR,
Since increasing up the threshold didn’t get things moving for you, a quick workaround is to process the super in smaller batches to see if that gets the payments through. If that still doesn’t behave and you haven’t logged a support case yet, it’s worth lodging one via My Account, so your file gets flagged as affected and you’ll be notified as soon as there’s a fix. If you’ve already submitted a case, you’re all set and don’t need to send another.
Cheers,
Doreen
I have lodged a support case
Same unfortunately, i tried both to no avail. No response as yet to my lodged case
I have logged this via telephone on Friday 23 January 2026. Case no: 02793519. Any updates yet?
i wasnt advised there was a resolution but kept trying and had success. Good luck!
hi Doreen
I am responding to your post from 3 months ago. this issue appears to still be a problem. I have been trying to pay my quarterly super and keep getting this message. I have to have it done today as I only work part time and I need to avoid the Super Guarantee charge
thanks
Wendy
