Forum Discussion
I have just tried with our IT and he asked if you could run a repair script on the file linked to this email once again please.
It is something you have to do at your end
Thank you for your assistance on the urgent matter
Kate
(New) Greenphase Pty Ltd
- Doreen_P1 day agoMYOB Moderator
Hey tweedy1,
Good on you for checking in with your IT and following up about getting a repair script run on your file. For anything that needs a script run, our team are the best people to reach out to. As moderators, we don’t have access to the backend tools or account details needed to do that safely, but our support colleagues do. If you pop onto Live Chat via our virtual assistant, MOCA, the team there can access your file details and organise the repair script from their side.
Cheers,
Doreen
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.