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Shenanigan_0919's avatar
Shenanigan_0919
Member
10 hours ago

MYOB Team – Incorrect Date Displayed When Submitting Leave Requests Day

Hello Tech Team,

 

As we continue our pilot testing of MYOB Team, we have encountered another issue relating to the dates displayed when submitting leave requests.

 

When filing a leave request, the app records the selected date as one day earlier. For example, if I want to submit a leave request for 28 October, I need to select 29 October for the correct leave date to appear.

 

Additionally, from the manager’s view, the submission date is also incorrect. A leave request submitted today, 28 October, appears as though it was submitted yesterday, 27 October.

 

We have encountered this issue on both Android and iOS devices, across our Clock On/Clock Off Mobile and Timesheet testing.

 

Could you please advise what may be causing this issue and how it can be resolved?

 

Please see attached file for your reference. 

 

Thank you for your assistance.

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    9 hours ago

    Hi Shenanigan_0919,

     

    Thanks for flagging this. I can see the leave request dates are appearing a day earlier in both the employee and manager views. Thanks for sharing the examples and testing this on both Android and iOS, across Clock On/Clock Off Mobile and Timesheets. A one-day difference can happen if the device’s time zone is incorrect. Could you please check that the time zone is set correctly on each device, then try submitting a leave request again? If the issue continues, please reach out to our Support team so they can investigate further. 

     

    Regards,

    Sai

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