I upgraded my AccountRight company files for two businesses yesterday to 2023.4 after being prompted by MYOB popups. Now none of the Cards will open - Customer, Supplier, Employee, etc. I have to run payroll today and have amendments to make. When clicking the blue arrow the line just greys out and does nothing.
So I have a 3rd company file that is still 2023.3 and it works fine!
Need this resolved urgently please.
Hi AndrewKLR
Thank you for the post. I'm happy to assist you with this. Please send me a Private Message containing the following:
Please let me know if you need further help.
Kind regards,
Sai
Hi Sai I am trying to but hovering over your name or avatar is not bringing up any popup to send a pm
Hi, file is closed, please let me know once I can have another try.
I'm having the same issues with my file and need urgent help. I was on the phone to MYOB for a total of 4 hrs on Monday and someone was supposed to call me back. I need to process backpays and it shows as $0.00. Also can't open some of my employee cards. Please help!
