Forum Discussion

KingLewis's avatar
KingLewis
Contributing User
2 months ago

Not accruing entitlements on new leave without pay wage item

I created a new wage item. Leave without Pay (LWOP) emp, that has not been used in the payroll at all yet.  I created it so that we can record on the staffs payroll how many hours they had LWOP. Howe...
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Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi KingLewis,

Thanks for the screenshot, that’s super helpful. When this happens, you’ll usually just need to refresh the entitlement to fix it.

 

First, make sure the wage category linked to the entitlement is set to an hourly basis, not salary. Once that’s confirmed, refresh the entitlement in the background:

 

1.    Take note of the percentage figure

2.    Click Equals "hours per pay period"

3.    Click Equals % percent of gross hours

4.    Click OK

 

If the error appears again when switching back to the percentage calculation, retype the % amount you noted at the start of the process. If you’re unsure what percentage to use, it’s best to seek advice from Fair Work Australia.

I hope this helps!

Regards,
Earl

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