Hi KingLewis,
Thanks for the screenshot, that’s super helpful. When this happens, you’ll usually just need to refresh the entitlement to fix it.
First, make sure the wage category linked to the entitlement is set to an hourly basis, not salary. Once that’s confirmed, refresh the entitlement in the background:
1. Take note of the percentage figure
2. Click Equals "hours per pay period"
3. Click Equals % percent of gross hours
4. Click OK
If the error appears again when switching back to the percentage calculation, retype the % amount you noted at the start of the process. If you’re unsure what percentage to use, it’s best to seek advice from Fair Work Australia.
I hope this helps!
Regards,
Earl
