Offline Payroll Processes No Journal Entries
Hello My Accountright Plus data file v2023.4.1.8 runs completely offline from "Local Library". Apart from Payroll, I was not using the online features of the software. For STP I have subscribed to...
Forum Discussion
Hello
Its Myob Simple Payroll or Cloud Payroll through the Apps Myob website to comply to STP2.
My most pressing issue is why wont my Myob record payroll journal entries when performing a Payroll run when offline.
Len
Hi lenardb01
If your file is offline, please download this hotfix tool (right-click on this link, copy the link address, and paste it to a new window) and update your file by following the steps given below:
1. Extract the contents of the zip file to the desktop.
2. Right-click the AccountRight_Hotfix.exe application and choose Run as Administrator.
3. Browse to a file or drag a file onto the tool.
4. Make sure you have a backup of the file and Apply the fix.
5. Try processing the payroll again and let us know how you go on.
Hello
Tried the hotfix but get this error. Any newer version?
Hi lenardb01
Can't see your image (until it is unblocked by a moderator). However I don't think the hotfix (even if there was a later version) is the issue here.
If you have processed the payroll in your offline AR2023 file, it is odd that the payroll transactions do not appear there. The most likely explanation is that there has been a file mixup, the copy of the file you entered the payroll transactions into originally is not the same copy you are now looking at. This can happen when someone has restored a backup and overridden the copy of the file - check to see if all other transactions around the same time are still in the file. Or if you have 2 copies of the file with similar names, you may have inadvertently opened the wrong one from the Recently opened list. I recommend you use file open rather than selecting from the recently opened list until this issue is resolved.
That aside, it does seems strange that you duplicate the entire payroll from your online system to your local file. Most users who use a 'STP solution' the way you are would simply enter the payroll transactions as a general journal in the local MYOB file so the P&L account and the Balance Sheet is correct and reflects the payroll transactions.
Another thought, perhaps form 1 July, is to consider using a STP solution that avoids all of these issues and does not require you to re-enter anything. I am referring specifically to STP Creator, an STP solution that was designed to work with your offline MYOB file. You would process your payroll once in your offline AR2023 file, then run STP Creator. This extracts the relevant payroll data from your MYOB file and allows you to lodge it directly with the ATO. On payday the reporting process takes approx 1-2 minutes. Far less than what it would take you to re-enter payroll, and risk making a mistake when re-entering. Cost is $111 pa for up to 4 employees. Not sure how much you are paying for your online payroll at the moment, however, you may find it easier than your current approach. Weigh it all up.
Regards
Gavin
Hello
I've used Myob for 25+ years. I understand what your getting at with the file names but that is not the issue here. Im a "micro" user, only myself to pay - so duplicating the payroll is not a big issue (yes, somewhat inefficient). The Online Payroll is $10 a month. ACRight is now $136 a month. Just trying to cutt costs for features Im not using.
As for the hotfix, it fails with an "out of date error". Changing the computer date to 2021 allowed the fix to run, but it doesn't fix the payroll not journalling.
Update:
I rang MYOB support today. They say the hot fix is no longer supported.
Also they said RUNNING PAYROLL OFFLINE is NOT SUPPORTED. You have to have a paid up subscription to input a payroll run in your software.
My understanding of Accountright was that if I didn't pay the subscription I could still use it fully (except obviously for the online components)..... so I think disabling payroll is a load of #$%^.
That would make the STP Creator useless as well. I dont understand!
Thoughts anyone, confirmations, or did I get a dud support person?
Frustratedly
Len
