Onboarding - FlareHR - Missing detail
Hello Team, I have notice that when WORKING HOLIDAY MAKERS are onboarded via the Flare Employee Self-Onboarding it fails to obtain a vital piece of information from the new employee. The COUN...
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Yeah I to have just reported this to MYOB. They are the main software supplier so they should be the ones to refer back to Flare HR not us. They should be ensuring their third party connections are reporting the correct information as this has fall back to the employer by not processing tax correctly etc.
A few months back the onboarding wasnt picking up the correct tax information eg working holiday maker and made a complete mess of payroll. We shouldnt have to print or view the completed form by employee just to recheck if the information converted correctly. These types of oversight and errors are the reason people end up leaving MYOB and going elsewhere.
100% agree that this is a matter that should be taken up my MYOB.
I did however send a email to FlareHR - I havent received a response and dont expect i will as I am not a customer of thiers. I do expect that MYOB should take this up and act on it as my prodocut provider.
