Sue77
28 days agoMember
Onboarding issues
AccountRight Is there an issue with the onboarding? I've had 2 issues that I'm dealing with: On Monday new employees completed their onboarding, however, there was no option to print the PDF o...
Following on from yesterday...
We had another new employee who is on a working holiday visa complete their onboarding last night.
I was able to print their PDF of the onboarding information, they have supplied the correct tax "Working Holiday Maker", however in the MYOB tax table it has again incorrectly defaulted to "Tax Free Threshold".
The problem obviously hasn't been resolved as I was advised yesterday.
PLEASE, THIS NEEDS TO BE RECTIFIED IMMEDIATELY.
After receiving the note from MYOB entitled "Employee Onboarding tax table Error" I have endeavoured to follow the procedure outlined to determine which employees are affected. However, 3 out 13 do not have PDFs that I can download to check what they entered. This is a farcical situation with no further guidance. Obviously MYOB were aware of this same problem a month ago and have only just alerted users to the problem. Any ideas?
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