Forum Discussion

Sueanne1's avatar
Sueanne1
Experienced User
2 years ago
Solved

Pay Item not showing up in STP

My STP report is not picking up amounts paid under certain payroll items or allowances.   eg. Casual Hourly   $1000 U16 Weekend   $120 District Allow    $13   Payroll Activity shows total inco...
  • Sueanne1's avatar
    Sueanne1
    2 years ago

    I have discovered what the issue is (I believe!)

     

    Within the individual Payroll catagory PAYG Withholding was listed as an exemption.  This was set up by the employer as the employees were going to be under the threshhold for tax.

     

    However, I can only make the assumption that it meant that the gross income did not report when STP was filed each period as when I removed it from exemptions and did an update, the amounts reported.

     

    Anyway - all sorted and finalised, just in the nick of time. Happy Days!

Sueanne1's avatar
Sueanne1
Experienced User
2 years ago

Hi Doreen,

 

I had already double checked the ATO Reporting Categories.  Screensnip attached.

 

I have also viewed each individuals summary report - some are reporting as zero - which is a whole other issue and others are just showing the gross wages income - not any of the allowances or rates as mentioned in my original post.

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi Sueanne1 

 

Thanks for your response.

 

If the Individual Payment Summary shows as $0 for some employees, would you please send an update event for the affected payroll year? This is to ensure the figures will be updated. Please let me know how it goes.

 

Best regards,

Doreen

  • Sueanne1's avatar
    Sueanne1
    Experienced User
    2 years ago

    Hi Doreen,

     

    I have sent an update event. Individual Payment Summaries now showing amounts EXCLUSIVE of the rates per original post!

     

    So I still cannot finalise!

     

    Very very frustrating!

    • Sueanne1's avatar
      Sueanne1
      Experienced User
      2 years ago

      I have discovered what the issue is (I believe!)

       

      Within the individual Payroll catagory PAYG Withholding was listed as an exemption.  This was set up by the employer as the employees were going to be under the threshhold for tax.

       

      However, I can only make the assumption that it meant that the gross income did not report when STP was filed each period as when I removed it from exemptions and did an update, the amounts reported.

       

      Anyway - all sorted and finalised, just in the nick of time. Happy Days!

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        2 years ago

        Hi Sueanne1, 

         

        Thanks for the update, 

         

        Let us know if you need any further assistance o if you have any other questions. We are happy to help.

         

        Cheers,

        Genreve

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