NNyl
3 years agoExperienced Cover User
Pay Super not working
Hi I am trying to Pay Super but MYOB won't let me. Saying "Unavailable". Can someone advise why? Thanks DH
Hello calvinn
Welcome to the Community Forum.
We are aware that some users are experiencing time out and Something went wrong errors when processing super payments. Our developers are investigating and we do apologise for the inconvenience.
I'm having the same issue, please advise how I can fix it
Hi Gingerjiang and J9Stub
We were aware of users receiving an error when trying to process super payments from the 6/10/2022 to 11/10/2022. This has now been resolved so you should be able to process those payments now.
If you continue to have problems please start a new post with detailed information so that we can assist further.
HI Team,
We cannot even get to create our account for superannuation. Can you please help us here guys? It's being a while since we are waiting for a solution team.
Thank You
Hello Sharondell1
Thank you for your post. can you please send me a Private Message containing the following:
Once I have this information I can investigate for you.