Pay Superannuation - Pls enter valid Employee Membership Number

Hi Optom69,

Thanks for reaching out. Since removing those first three digits didn't work, it sounds like the fund details might not match up perfectly. Try asking the fund which specific number to use for electronic super payments, then enter it with no spaces or special characters. You can also try setting up the superfund again. 

If none of that works, please reach out to our support team. Make sure to send over the super fund name and the format of the membership number you're using so they can take a closer look for you.

Cheers,

Princess

I am having an identical problem even the same super fund and removing the first 3 digits does not work, any further advice ?

Hi, BW4

Thank you for updating!

We're glad that it went through successfully. Please feel free to create a post again if you encounter any issues. We are here to assist you!

Best regards,

Doreen

Thanks!

Looks like it went through? will keep an eye on the bank account to make sure it doesnt bounce back.

Thanks for your assistance. 

Hi Doreen,

details below;

Fund name: COLONIAL FIRST STATE - FIRSTCHOICE WHOLESALE SUPER

USI/SPIN: FSF0511AU/FSF0511AU

ABN: 26 458 298 557

Thanks

Hi, BW4

Thanks for your post.

For us to further assist you with this, kindly provide us with the super fund name, USI and SPIN. These details will help us in assisting you efficiently.

We are looking forward to your response.

Best regards,

Doreen