Forum Discussion

brasstacks's avatar
brasstacks
Trusted Cover User
3 years ago

Pay Superannuation

Did the monthly Pay Superannuation entries for two clients tonight. Right after I entered the PIN to authorise payment, I got a message in both cases saying "you have autorised payment but someone el...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi brasstacks 

    We have been made aware of this specific error and the recommendation is to click Ok on the error message and ignore it. The payments should be processed regardless, please let me know if there is anything else we can assist with. 

    Apologies for the inconvenience this may have caused. 

Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi brasstacks 

We have been made aware of this specific error and the recommendation is to click Ok on the error message and ignore it. The payments should be processed regardless, please let me know if there is anything else we can assist with. 

Apologies for the inconvenience this may have caused. 

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