Hi JeanPaul,
Totally understand why you’d want to double-check this, especially with it being your first Payday Super payment through MYOB. If a super payment is authorised on payday before the 4pm AET direct debit cut-off, the usual timing is:
Once the money has left the bank account, there can still be a short gap before the status updates in MYOB and the contribution shows in the employee’s super fund. You can also check this Community thread for a more detailed breakdown of the payment timeframe: Why does MYOB Pay Super take so long? If it’s already outside that timeframe, you can reach out to our support team via the Contact Us page so they can check what’s happening with the payment.
Cheers,
Doreen
