Forum Discussion

IndigoHermawan's avatar
IndigoHermawan
Contributing User
7 months ago

PAYG witholding inconsistency in July 2025

Hi Awesome peeps,   I am writing to report an inconsistency in the PAYG withholding for our recent pay run, I compared it with the last pay in June. Approx 5% had random randomly errors, and all of...
APlusAccounts's avatar
APlusAccounts
Cover User
6 months ago

Hi Genreve

 

I also have one employee (out of 4) that has a drop in his PAYG. Nothing has changed for him or in the MYOB settings yet the amount withheld has dropped without explanation. What do I do next?

 

Thanks

 

Jo-Anne

Genreve_S's avatar
Genreve_S
MYOB Moderator
6 months ago

Hi APlusAccounts 

 

Looks like that one employee’s making your PAYG a bit trickier than usual. If you’ve already tried all the steps we talked about before, it might be time to give us a shout so we can dig a bit deeper. You can pop through a support request in MyAccount, or jump onto our live chat through our virtual assistant, MOCA.

 

Regards,
Genreve 

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