Forum Discussion

JennyD2's avatar
JennyD2
3 years ago

Payment method need sto change on incorrect payroll

Hi,    I have a client who has overpaid or underpaid the last 6 payruns for the staff (Yes! I know!) Each of the payruns was entered with SACH as the PAY METHOD, and is paid by EFT form the Cheque ...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi JennyD2 

     

    Thanks for your post. To move an amount from the bank account to the payroll clearing account you can process a Transfer Money transaction from the payroll clearing account to the bank account. You can manually reconcile the original withdrawal transaction with the Transfer Money transaction (deposit) in the Reconcile accounts window.

     

    If you would like me to look into your situation in more detail can you please send me the following screenshots in a private message:

     

    • pay transaction
    • employee card>>payment details tab for the same employee
    • Setup>>Linked accounts>>Payroll

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi JennyD2 

 

Thanks for your post. To move an amount from the bank account to the payroll clearing account you can process a Transfer Money transaction from the payroll clearing account to the bank account. You can manually reconcile the original withdrawal transaction with the Transfer Money transaction (deposit) in the Reconcile accounts window.

 

If you would like me to look into your situation in more detail can you please send me the following screenshots in a private message:

 

  • pay transaction
  • employee card>>payment details tab for the same employee
  • Setup>>Linked accounts>>Payroll

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.