Forum Discussion

lleevets's avatar
lleevets
3 years ago

Payroll - Urgent

Hi all   I am wokring off Accounting Right Premier. I cant process any pays after 30 June 2022.  The tax tables have been updated, but when i try to record it keeps on recording $0 pays and will no...
EOFY
Payroll
LeonieTal's avatar
LeonieTal
Contributing User
3 years ago

This is happening to me too.  I phoned support yesterday to no avail.  On hold today for nearly 3 hours.  Please help. 

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi LeonieTal, 

     

    Can you please confirm the last 4 digits of your product serial number of your file ID so I can assist. (This can be found by going to Help > About MYOB AccountRight)

     

    Please also sign out of your file in the meantime. 

    • LeonieTal's avatar
      LeonieTal
      Contributing User
      3 years ago

      Last 4 digits are 0553

      Many Thanks

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        3 years ago

        HI LeonieTal, 

         

        Thank you, I've had the script run over your file. 

         

        Do let me know how it goes. 

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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