Forum Discussion

tax's avatar
tax
Contributing Cover User
13 days ago

Payroll Adjustment Issue – PAYG Overstated and Leave Not Reclassified

Dear MYOB Support Team,

 

I would like to seek your assistance regarding a payroll adjustment issue.

 

All adjustments were processed via Payroll > Pay runs > Create pay run.

 

Firstly, I identified that in a pay run processed in October 2025, an amount of $468 was incorrectly classified under “Personal Leave Taken” instead of “Salary and Wages (Gross payments)”.

 

To correct this, I created an adjustment pay run via “Create pay run” to reclassify the amount. However, after recording this adjustment, I found that the Payroll Summary increased instead of remaining unchanged, even though this was intended to be a reclassification only and should not have impacted the total payroll.

 

I then created another pay run via “Create pay run” to reverse the previous adjustment.

 

After completing these steps, the current situation is as follows:

 

1.The Payroll Summary total has returned to its original level, indicating that the adjustment and reversal have offset each other in terms of gross amounts.

2.However, PAYG withholding has increased by $1,872 (i.e. $936 × 2), suggesting that the tax has been recalculated twice and not properly offset.

3.The amount of $468 remains recorded under “Personal Leave Taken” and has not been successfully reclassified to Gross payments.

 

In addition, both the adjustment and reversal pay runs have already been reported to the ATO via STP.

 

For your reference, the employee was terminated in January 2026. This process was purely to correct the payroll classification, and there has been no overpayment or underpayment made to the employee.

 

Could you please advise how to correct the overstated PAYG amount of $1,872 and properly reclassify the $468 from Personal Leave Taken to Gross payments?

 

 

Thank you for your assistance.

6 Replies

  • tax's avatar
    tax
    Contributing Cover User
    11 days ago

    Hi Doreen,

    Thank you for your assistance and guidance.

     

    I have reviewed the Payroll Register, Payroll Activity, and YTD Verification reports for this employee, and the figures are consistent across all three reports.

     

    However, there are still discrepancies compared to our actual records:

     

    The PAYG withholding has been overstated by $1,872. This occurred because I created two pay runs, which resulted in the PAYG being recorded twice. In reality, we did not withhold this additional amount, so it does not align with our actual accounts.

    The employee’s personal leave taken of $468 is still showing as outstanding and has not been correctly reallocated back to base salary.

    For your reference, I have attached supporting documents and highlighted the duplicated PAYG amounts in red.

     

    Could you please advise how I should correct these issues to ensure that the payroll records align with our actual accounts?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 days ago

    Hi tax,

     

    Thanks for the extra detail, super helpful. Since you’ve already done a second pay run with negative amounts to offset the duplicate, you don’t need to reverse both pay runs in MYOB Business. The best next step is to double-check your payroll reports:

    • Payroll Register
    • Payroll Activity
    • YTD Verification report

    If all the figures line up there, you’re good to go. If something still looks off, you can check this link for a guide to fix the balances. And if it’s still being stubborn after that, it’s worth reaching out to our team so they can suggest the best next move. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

  • tax's avatar
    tax
    Contributing Cover User
    11 days ago

    Hi Eral,

    I would like to further clarify my situation.

     

    I normally process payroll using MYOB AccountRight. However, after referring to an online guide, I used MYOB Business (Payroll > Pay runs > Create pay run) to create two adjustment pay runs.

     

    The first pay run created in MYOB Business resulted in a duplicate payroll entry. I then created a second pay run with negative amounts to offset the first one.

    (Please refer to the attached records for details of the transactions mentioned above.)

     

    In this case, should I reverse both of these pay runs in MYOB Business ?

     

    Could you please advise on the most appropriate way to correct this?

     

  • tax's avatar
    tax
    Contributing Cover User
    12 days ago

    Hi Eral,

    Thank you for your advice.

     

    I would like to clarify that the employee has already left the company. In this situation, would reversing and reprocessing the pay run still be appropriate, or would it affect any reporting (e.g. STP or finalisation)?

     

    Also, I am currently using MYOB Business, and the two pay run adjustments mentioned above were processed via Payroll > Pay runs > Create pay run.

     

    Should I proceed with the correction within MYOB Business, or would you recommend using MYOB AccountRight instead?

     

    Please let me know the best way to proceed.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    12 days ago

    Hi tax,

    Thanks for providing a detailed post. In this situation the cleanest fix is to reverse the incorrect pay run and re-process it correctly, rather than trying to adjust PAYG and leave via journals. You can follow the detailed steps here: Fixing a pay


    Regards,
    Earl

  • tax's avatar
    tax
    Contributing Cover User
    12 days ago

    Minor correction: The amount of $468 should be reclassified to “Base Salary” instead of “Salary and Wages (Gross payments)”.

    I would really appreciate it if someone could assist me with this issue.

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