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Laura_JBC's avatar
Laura_JBC
User
2 years ago

Payroll Calculated Rate Issue

Hi MYOB Community!


I keep having a reoccurring issue when a particular staff member takes leave. Whenever I process leave hours the staff members calculated rate drops. I've checked her card and the payroll category and nothing is jumping out as the problem.
So far I’ve been correcting this manually but I forgot the other day and it causes some upset which I’d like to avoid.
Screenshots included for payslip and card file.

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi Laura_JBC,

     

    Thanks for reaching out, and Welcome to the Community Forum!

     

    So that we can assist you further, could you please provide a screenshot of the Annual Leave Pay Item setup that shows the calculation rate, etc? Example below:

     

     

      • Sam_R's avatar
        Sam_R
        Former Staff
        2 years ago

        Hi Laura_JBC,

         

        Thanks for sending that through. 

         

        If the employee will be getting paid the regular hourly rate for this leave, I recommend selecting the first option 'Regular rate multiplied by'. 

         

        If you are still having trouble after selecting that option, please do let me know.